At Madison Wilds, we are committed to delivering your products in a timely and efficient manner. Please review the details of our shipping policy to understand our shipping methods, fees, and estimated delivery times.
1. Shipping Destinations
- We currently ship to all regions.
- International shipping is available to select countries. Shipping fees and delivery times for international orders will be calculated at checkout.
2. Shipping Methods and Delivery Time
- Standard Shipping: Estimated delivery within 5-7 business days.
- Express Shipping: Estimated delivery within 2-3 business days.
- International Shipping: Delivery times vary depending on the destination, typically 7-14 business days.
Please note that shipping times are estimates and may vary depending on carrier delays, weather conditions, or other unforeseen circumstances.
3. Shipping Fees
- Standard Shipping: Flat rate of 90 or free for orders over 70.
- Express Shipping: Additional charge.
- International Shipping: Fees will be calculated during checkout based on destination, package weight, and delivery option selected.
4. Order Processing Time
- Orders are processed within 1-2 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed the next business day.
5. Tracking Your Order
- Once your order has been shipped, you will receive a confirmation email with a tracking number.
- You can use this tracking number to check the status of your shipment at any time.
6. Lost or Delayed Shipments
- In the event of a delayed or lost shipment, please contact us.
- We will work with the carrier to resolve the issue and issue a replacement or refund if the item is confirmed lost.
7. Incorrect Shipping Information
- Please ensure all shipping information is accurate at the time of purchase.
- Madison Wilds is not responsible for delays or misdelivery caused by incorrect or incomplete shipping details provided by the customer.